FAQ
How long does order processing take?
Orders are processed within 1–3 business days after payment is confirmed.
How long does shipping take?
Standard delivery takes 5–14 business days and express delivery 5–8 business days. Carrier delays, holidays and weather can add time.
Do you offer free shipping?
Yes. Standard shipping is free on orders over $99. For smaller orders, shipping is shown at checkout before you pay.
Will I receive tracking information?
Yes. You will get a shipping confirmation email with your tracking number once your order ships. Tracking can take 24–48 hours to update after the carrier receives the package.
Can I cancel my order or change my address?
Email us as soon as possible. We can only change or cancel an order before production or shipping has started.
What is your return period?
You have 30 days from delivery to return unworn items. See Returns & Exchanges.
What if my item arrives damaged or wrong?
Email us within 7 days of delivery with photos and your order number. We cover the return cost and send a replacement or a refund.
When will I receive my refund?
Approved refunds go to your original payment method. Your bank may take 5–10 business days to show it.
What payment methods do you accept?
We accept the payment methods shown at checkout. Options can vary by location and device.